uwon77 Privacy Policy

This Privacy Policy ("Policy") is issued by uwon77 ("uwon77", "we", "our", "us"), the operator of the online gaming platform accessible at https://uwon77.cam and all associated subdomains and services. This Policy governs the collection, use, storage, sharing, and protection of personal data submitted by or collected from Members ("you", "your") in connection with your use of the uwon77 Platform.

uwon77 is committed to handling personal data responsibly and in accordance with applicable data protection principles. We collect only what is necessary for the purposes described in this Policy, we are transparent about how your data is used, and we do not sell your personal information to third parties for marketing purposes.

By registering an account, making a deposit, or otherwise using the uwon77 Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any aspect of this Policy, you must discontinue your use of the Platform and may request Account closure in accordance with our Terms & Conditions.

The following definitions apply throughout this Privacy Policy:

• "Personal Data" means any information relating to an identified or identifiable natural person — i.e., information that directly or indirectly enables identification of a specific individual.
• "Processing" means any operation performed on Personal Data, including collection, storage, use, disclosure, transfer, deletion, or any combination thereof.
• "Data Controller" means uwon77 in its capacity as the entity that determines the purposes and means of processing Personal Data collected through the Platform.
• "Data Processor" means a third-party entity that processes Personal Data on behalf of uwon77 pursuant to a data processing agreement.
• "KYC Data" means identity and age verification documents and associated personal information submitted by Members as part of the Know Your Customer verification process.
• "Cookies" means small text files stored on a Member's device by the Platform, used to maintain session state, personalise user experience, and support analytics functions.
• "Member" means any individual who has registered an Account on the uwon77 Platform.
• "Platform" means the uwon77 website, services, products, and all associated digital touchpoints operated by uwon77.

uwon77 collects the following categories of Personal Data from Members, depending on the nature of your interaction with the Platform:

uwon77 collects Personal Data through the following primary channels:

• Direct Submission: Data you voluntarily provide when registering an Account, completing the KYC verification process, making deposit or withdrawal requests, completing responsible gambling preference forms, or contacting our support team via live chat, WhatsApp, or email.
• Automated Collection: Technical and Usage Data collected automatically when you access the Platform, including through session cookies, server logs, and analytics tools embedded in the platform interface.
• Third-Party Sources: Identity verification data may be cross-referenced with third-party KYC verification service providers where applicable to confirm document authenticity. Payment processors may provide transaction confirmation data. uwon77 does not purchase Personal Data from data brokers.
• Inferred Data: Risk profiling and responsible gambling assessments may be derived from your gaming behaviour, deposit frequency, and session patterns as observed on the Platform. This is used solely for player protection and anti-fraud purposes.

uwon77 processes your Personal Data for the following specific purposes. Where a legal basis applies, it is identified in Section 6 of this Policy.

• Account Administration: To create, maintain, and manage your Member Account, including authentication, Account recovery, and communication of Account-related notices.
• KYC & Age Verification: To verify your identity, confirm you are at least 21 years of age, and comply with anti-money laundering and responsible gambling regulatory requirements.
• Payment Processing: To facilitate deposits and withdrawals in Malaysian Ringgit (MYR) via the payment methods you select, including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, Hong Leong, and RHB Bank.
• Platform Security & Fraud Prevention: To detect, investigate, and prevent fraudulent activity, duplicate accounts, bonus abuse, money laundering, and other prohibited conduct as described in our Terms & Conditions.
• Responsible Gambling: To monitor gaming behaviour for indicators of problematic gambling, administer self-exclusion requests, enforce deposit limits, and provide responsible gambling intervention resources where appropriate.
• Customer Support: To respond to your support queries, process complaints, and improve the quality of our support services through communication record analysis.
• Legal Compliance: To meet our obligations under applicable gaming regulations, anti-money laundering frameworks, and any other mandatory legal requirements applicable in the jurisdiction of our operating licence.
• Platform Improvement: To analyse aggregated usage data, identify technical issues, and improve the performance, design, and content of the uwon77 Platform.
• Marketing Communications: To send promotional emails, bonus notifications, and VIP programme updates to Members who have provided explicit consent to receive such communications. You may withdraw this consent at any time.

uwon77 processes Personal Data on the following legal bases:

• Contractual Necessity: Processing required to perform our obligations under the Member Account agreement, including Account registration, payment processing, KYC verification, and customer support.
• Legal Obligation: Processing required to comply with applicable regulatory requirements, including anti-money laundering obligations, age verification mandates, and record-keeping requirements under our gaming licence.
• Legitimate Interests: Processing conducted in pursuit of uwon77's legitimate business interests, including fraud prevention, platform security, responsible gambling monitoring, and service improvement — provided such interests do not override your fundamental privacy rights.
• Consent: Processing of data for marketing communications and non-essential cookies is conducted solely on the basis of your explicit, freely given, and revocable consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

uwon77 does not sell, rent, or trade your Personal Data to third parties for commercial purposes. Your Personal Data may be shared with the following categories of third party only where strictly necessary and in accordance with this Policy:

• Payment Service Providers: Personal and transactional data shared with licensed Malaysian payment operators (DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, Hong Leong, RHB) for the purpose of processing deposits and withdrawals. These providers process data under their own privacy policies and applicable financial regulations.
• KYC & Identity Verification Providers: Document images and identity data may be processed by contracted third-party verification platforms operating under data processing agreements with uwon77, for the sole purpose of confirming Member identity and age.
• Game Software Providers: Aggregated and pseudonymised game play data may be shared with game software licensors for technical support, game performance analysis, and RNG audit purposes. Individual identifiable data is not shared with game providers.
• Regulatory Authorities: uwon77 will disclose Personal Data to licensing authorities, law enforcement agencies, or other competent regulatory bodies where required to do so by applicable law, court order, or regulatory direction.
• Professional Advisers: Lawyers, auditors, compliance consultants, and other professional advisers engaged by uwon77 may access Personal Data where necessary for the performance of their professional services, subject to professional confidentiality obligations.
• Corporate Transactions: In the event of a merger, acquisition, restructuring, or sale of all or part of uwon77's business, Personal Data held at that time may be transferred to the acquiring entity, subject to equivalent privacy protections.

The uwon77 Platform uses cookies and similar tracking technologies to operate core platform functions, maintain session security, and improve user experience. The following categories of cookies are employed:

• Strictly Necessary Cookies: Essential for the Platform to function correctly. These include session authentication tokens, security validation cookies, and load-balancing cookies. These cannot be disabled without impairing core Platform functionality.
• Functional Cookies: Used to remember your preferences — such as language settings, display preferences, and responsible gambling limit configurations — so that they persist across sessions.
• Analytics Cookies: Used to collect aggregated, anonymised data about how Members navigate and use the Platform. This data informs Platform improvement decisions. Analytics cookies are only activated with your consent.
• Marketing Cookies: Used to track the effectiveness of promotional campaigns and, where consent has been provided, to personalise promotional content shown within the Platform. These cookies are only placed with your explicit consent and may be withdrawn at any time.

You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies may prevent certain Platform features from functioning correctly. Further information on cookie management is available from our support team.

uwon77 retains Personal Data for no longer than is necessary for the purposes for which it was collected, taking into account applicable legal, regulatory, and operational requirements. The following indicative retention periods apply:

• Account and Identity Data: Retained for the duration of your active Account, plus a minimum of five (5) years following Account closure, in accordance with applicable anti-money laundering record-keeping requirements.
• KYC Documents: Retained for the duration of your active Account plus five (5) years, or such longer period as may be required by the applicable licensing and regulatory framework.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of the relevant transaction, in accordance with financial record-keeping obligations.
• Customer Support Records: Retained for three (3) years from the date of the most recent support interaction.
• Usage and Technical Data: Retained in identifiable form for up to twelve (12) months, after which data is aggregated and anonymised for longer-term analytics purposes.
• Marketing Consent Records: Retained until consent is withdrawn, plus one (1) year from the date of withdrawal for audit purposes.

Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised in a manner that prevents re-identification.

uwon77 implements appropriate technical and organisational security measures to protect your Personal Data against unauthorised access, alteration, disclosure, or destruction. Our security framework includes:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the uwon77 Platform is encrypted using industry-standard Transport Layer Security (TLS) protocols. Always ensure your browser displays the padlock icon before entering any personal information.
• Secure Data Storage: Personal Data is stored on secured servers with access controls, audit logging, and intrusion detection systems in place.
• Access Controls: Access to Personal Data within uwon77 is restricted on a need-to-know basis. Only authorised personnel with a legitimate operational requirement may access Member Personal Data.
• Pseudonymisation: Where feasible for analytics purposes, Personal Data is pseudonymised or anonymised to reduce privacy risk while retaining analytical utility.
• Incident Response: uwon77 maintains a documented data breach response procedure. In the event of a data security incident that poses a risk to Member rights and freedoms, affected Members and applicable regulatory authorities will be notified in accordance with legal requirements.

uwon77 operates under an international gaming licence, and certain data processing operations may involve the transfer of Personal Data to servers, service providers, or regulatory bodies located outside Malaysia. Such transfers are carried out in compliance with applicable data protection frameworks and subject to the following safeguards:

• Data processing agreements are in place with all third-party Data Processors, requiring compliance with data protection standards equivalent to those applied by uwon77.
• KYC verification and payment processing operations may involve data transfer to service providers located in jurisdictions with established data protection regulatory frameworks.
• uwon77 does not transfer Personal Data to countries or territories that have not implemented adequate data protection standards without applying appropriate contractual safeguards.

If you have questions about the specific jurisdictions in which your data may be processed, please contact us using the details in Section 15 of this Policy.

Subject to applicable data protection law and certain limitations arising from our legal and regulatory obligations, you hold the following rights in respect of your Personal Data held by uwon77:

To exercise any of the above rights, please contact our Data Protection Officer via the contact details in Section 15. We will require identity verification before processing your request. All requests will be responded to within 30 calendar days, or we will advise you of the reasons for any delay.

The uwon77 Platform is strictly intended for adults aged 21 years and above. uwon77 does not knowingly collect Personal Data from individuals under the age of 21. Age is verified as a mandatory part of the KYC process prior to withdrawal processing.

If uwon77 becomes aware that Personal Data has been collected from an individual under the age of 21, the relevant Account will be immediately suspended, all associated data will be securely deleted (subject to any overriding legal obligations), and any deposits may be subject to regulatory forfeiture procedures.

If you are a parent or guardian and believe that a minor has created an Account on the uwon77 Platform, please contact us immediately using the details in Section 15.

uwon77 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the structure of the Platform. The "Last Updated" date at the top of this page indicates when the most recent revision was published.

Where changes to this Policy are material — meaning they significantly affect your rights or how your data is used — uwon77 will provide advance notice via your registered email address or through an in-platform notification, where feasible. Continued use of the Platform following the effective date of a revised Policy constitutes acceptance of the updated terms.

If you do not agree with a revised Privacy Policy, you may request Account closure in accordance with the Terms & Conditions. Prior to closure, uwon77 will confirm how your data will be handled, including the application of any mandatory retention periods.

For any questions, concerns, or requests relating to this Privacy Policy or your Personal Data, please contact the uwon77 Data Protection team through the following channels:

• Email: [email protected] — Please mark your subject line with "Privacy Request" for priority routing. We aim to respond to all privacy-related enquiries within 3 business days.
• Live Chat: Available 24/7 via the in-platform live chat widget. For privacy requests, please ask to be connected to the data compliance team. Supported languages: English, Bahasa Melayu, and Chinese.
• Written Correspondence: Privacy and data protection requests may also be submitted in writing to our registered correspondence address. Contact our support team to obtain the relevant postal address applicable to your region.